The CARM Client Portal is at the heart of CBSA’s move towards digitizing customs processes. Originally scheduled to launch in May, 2024, trade chain partners can access the portal as of late October, 2024.

CARM is ready to roll out. However, the support of CBSA employees is critical to the successful implementation of CARM. By rescheduling its launch, the Agency is setting industry partners up for success. Given the links between CARM and other business mainframe systems in the CBSA and Canada Revenue Agency, the next scheduled window to migrate major IT changes is October 2024.

CBSA Media Release, April 19, 2024

According to CBSA, in addition to protecting and growing $40 billion a year in revenue for Canadians, CARM will provide many more benefits including:

• Eliminate cumbersome and time-consuming paper-based processes
• Provide better tools that will allow the CBSA to focus its compliance and enforcement efforts on potential bad actors
• Improve functionality for importers through the ability to enroll in commercial programs, submit accounting documents, and receive notifications through their CARM Client Portal account

Once fully launched, the CARM Client Portal will be available 24/7, and provide importers with round-the-clock access to tools that streamline duties, taxes, and compliance management.

Features of the Client Portal

1. 24/7 Accessibility: Manage imports anytime, reducing the risk of delays and improving operational efficiency.
2. Account Management: The portal allows businesses to classify goods, estimate duties, and track financial transactions all in one place.
3. Secure Payments: Pay duties and taxes securely, ensuring compliance with CBSA regulations.

How will the CARM Client Portal Enhance User Experience?

Designed for Canadian importers, the CARM Client Portal is intuitive and does not require any advanced digital skills. The user-friendly interface means registered users can quickly navigate the system, making it easier for businesses to transition to CARM, as of October 21, 2024.

How Does the CARM Client Portal Ensure Compliance?

CARM isn’t just about technology; it’s about ensuring your business stays compliant. With real-time access to duties, taxes, and shipment statuses, your import business will always be aware of its obligations.

This is the second article in a series of blog articles aimed and creating awareness of CARM and helping Canadian importers prepare for CARM implementation.

Kari Davis is available to answer any questions you may have. She has prepared a series of blog articles on a variety of topics related to CARM. Click the previous link to see her library of articles which will help you prepare your business for the future of trade. Click here to go to our commercial surety page with more in depth CARM information. Adopt the CARM Client Portal today and register your business and start exploring its features to improve your operations.

*The information provided on this page is for information purposes only and should not be taken as insurance advice. For actual insurance advice, please contact Ferrari & Associates at 1-888-467-8989